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faq

spike

 

Q: Can I change which Boat/Vehicle/Trailer or RV that I store?

Yes, as long as you bring to the office registration/title and proof of insurance - prior to storing different vehicle.

Q. Do you have a shower?

Yes, an outside public shower (bathing suit required) is located near the exit next to air compressor building. (COMING SOON!)

Q. Can I change my storage unit to a different size after I’ve already moved in?


Yes, if the unit sizes you want are available. Facility manager will be able to assist you in that transition.

Q. Can anybody drive onto this property or do you need a PIN number?

The facility has an electronic gate system which can only be opened by a security code that is assigned to each individual customer. The code allows us to monitor who is entering and exiting the facility.

Q. What are the lease terms?

Our spaces are rented on a month-to-month basis. Your rental with us can be long or short – depending on your needs. Monthly rent is due each month on the anniversary of your rental start date. For your convenience we offer the option to pre-pay for up to twelve months of rent at a reduced rate. When you are ready to vacate we require 30 day written notice before vacating.

Q. What if I pay a year in advance at the reduced rate and move out early?

You will need to give a 30 day written notice - then any months used prior to move out will be pro-rated to the normal rent rate and subtract from the yearly payment made. Any money remaining will be returned to you by check.

Q. Do you offer Military discount?

Yes, we give a 10% discount to all military with proof of service.

Q. What kind of security features do you have?

Code required access gate system, 24-hour video recording and high security locks, our facility has well-lit grounds, perimeter fencing and a trained manager to assist you during business hours.

Q. Can I work on my vehicle on site?

You are allowed to perform general maintenance necessary to make your vehicle road ready, but no chassis work can be performed on site, such as oil changes.

Q. Do you have a dump site?

No, however KOA campground is right across the street and for a small fee they will let you use their dump site. (Restrictions may apply if campground is full).

Q. Do you have electricity and water hookups?

For occasional use, you can move your vehicle close to our office and access water and electric for short period of time.

Q. Do you have electricity available for trickle charging battery's?

COMING SOON . . . We will have Solar Trickle Charging Units available at an additional charge.

Q. Is my initial monthly storage unit rent guaranteed for as long as I rent my storage unit?

Spikes Storage works hard to provide a value to our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. Please keep in mind that your original monthly rate is not guaranteed for the life of your rental. From time to time, we find it necessary to make adjustments to our customers’ rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean, secure facility.